Comcast
Xfinity Mobile Retail Service Associate
FL - St Augustine, 115 Jenkins St - Retail XFR1516 · Full-time · Posted Oct 16, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports Xfinity Mobile customers with device activation, education, troubleshooting, escalations, transactions, and store operations.
What you'll do
- Activate and configure mobile devices, SIM/eSIM, and wearables; educate customers on device features and accessories.
- Troubleshoot device and service issues, handle escalations, and assist with account recovery, returns, and warranty processes.
- Support store operations, including order handoffs, merchandising, inventory, and maintaining a clean, accessible environment.
What they ask for
- High School Diploma / GED
Pay
$15.00 USD base pay
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative