Comcast
Xfinity Mobile Retail Service Associate
IN - Indianapolis, 4225 East 82nd St - Retail XFR1707 · Full-time · Posted Sep 25, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Provides customer support for Xfinity Mobile by activating and configuring devices, educating customers, resolving technical issues, and assisting with store operations.
What you'll do
- Activate, configure, and demonstrate mobile devices, SIM/eSIMs, wearables, and accessories; help customers transfer data and understand device features.
- Troubleshoot escalated device and service issues, assist with account recovery and replacements, and process returns, exchanges, and warranty claims.
- Support store operations, including order staging and handoffs, merchandising, inventory checks, and maintaining a clean, accessible environment.
Pay
$15.00 (base pay)
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative