Comcast
Xfinity Mobile Retail Service Associate
CA - Chico, 1950 E 20th St Ste C319 - Retail XFR3132 · Full-time · Posted Oct 29, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports Xfinity Mobile customers with device activation, education, troubleshooting, escalations, and store operations.
What you'll do
- Activate and configure devices, SIMs or eSIMs, and wearable devices; educate customers on features and connectivity.
- Troubleshoot device and service issues, handle account recovery and escalations, and assist with returns and warranty processes.
- Support store readiness, inventory, order handoffs, merchandising, and customer transactions.
Pay
$18.56 (base salary)
Tools
SIM, eSIM, BAPIS, Xfinity Mobile
Model-written summary · the original posting is authoritative