Comcast
Xfinity Mobile Retail Service Associate
WA - Spokane, 4423 N Division St - Retail XFR3657 · Full-time · Posted Sep 14, 2026
- Experience
- 0–2 years of relevant work experience.
- Education
- High School Diploma / GED (Required); the posting also accepts equivalent.
About the job
Provides in-store customer service and technical support for Xfinity Mobile, including device activations, troubleshooting, transactions, and store operations.
What you'll do
- Activate and configure phones, SIM/eSIMs, tablets, and wearables; educate customers on devices and services.
- Troubleshoot device and account issues, handle escalations, and process returns, exchanges, and warranty support.
- Support deliveries, pickups, merchandising, inventory, and store cleanliness; identify accessory and add-on sales opportunities.
What they ask for
- High school diploma or equivalent.
- Open availability for a full-time variable schedule, including days, evenings, weekends, and holidays.
- Regular, consistent, and punctual attendance.
- Ability to lift and/or carry 25-pound boxes and stand and move about the store constantly.
Pay
$17.85 base pay
Tools
Xfinity Mobile, SIM, eSIM
Model-written summary · the original posting is authoritative