Comcast
Xfinity Mobile Retail Service Associate
FL - Estero, 23181 Village Shops Way - Retail XFR1523 · Full-time · Posted Oct 20, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports retail customers with Xfinity Mobile activations, device education and troubleshooting, while helping maintain store operations and deliver a strong customer experience.
What you'll do
- Activate and configure devices, SIM/eSIM, wearables, and BYOD; help customers set up devices and understand features.
- Troubleshoot mobile and account issues, process returns and exchanges, and assist with warranties and escalations.
- Support store operations, including delivery and pickup handoffs, merchandising, inventory readiness, and maintaining a clean environment.
What they ask for
- High School Diploma / GED (Required)
Pay
$15.00 (base pay)
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative