Comcast
Xfinity Mobile Retail Service Associate
CA - Brentwood, 2535 Sand Creek Rd - Retail XFR3120 · Full-time · Posted Sep 29, 2026
- Experience
- 0-2 years of relevant work experience.
- Education
- High School Diploma / GED (Required)
About the job
Supports Xfinity Mobile customers with device activation, setup, troubleshooting, escalations, and store operations to deliver a strong customer experience.
What you'll do
- Activate and configure phones, SIM/eSIMs, tablets, wearables, and BYOD devices; educate customers on features and accessories.
- Troubleshoot device and service issues, manage escalations, and assist with account access, device replacement, returns, and warranty claims.
- Support store operations, including order handoffs, merchandising, inventory readiness, and maintaining a clean, accessible environment.
Pay
$21.72 (base pay; currency not stated)
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative