Comcast
Xfinity Mobile Retail Service Associate
IL - Forsyth, 108 E Barnett Ave - Retail XFR1317 · Full-time · Posted Sep 25, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED
About the job
Supports retail customers with Xfinity Mobile activations, device setup and troubleshooting, while assisting with store operations and transactions.
What you'll do
- Activate and configure mobile devices, SIM/eSIM, and wearables; educate customers on device features, accessories, and connectivity.
- Troubleshoot device and service issues, manage escalations, and assist with account access, transfers, returns, and warranty processes.
- Support store operations, including order pickup and delivery, merchandising, inventory organization, and maintaining a clean customer environment.
Pay
$17.05 (base salary)
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative