Comcast
Xfinity Mobile Retail Service Associate
IL - Orland Park, 14225 S 95th Ave - Retail XFR1311 · Full-time · Posted Oct 9, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports retail customers with Xfinity Mobile activations, device setup and troubleshooting, while assisting with store operations and transactions.
What you'll do
- Activate and configure devices, SIM/eSIM, and wearables; educate customers on device features and services.
- Troubleshoot mobile issues, support account recovery and device replacements, and process returns, exchanges, and warranty claims.
- Assist with store operations, order pickups and deliveries, merchandising, inventory, and customer check-in.
Pay
$17.05 USD base pay
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative