Comcast
Xfinity Mobile Retail Service Associate
CO - Lakewood, 7400 W Alaska Dr - Retail XFR3352 · Full-time · Posted Sep 9, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED
About the job
Supports Xfinity Mobile customers with device activations, setup, education, troubleshooting, escalations, and store operations.
What you'll do
- Activate and configure devices, SIM/eSIM, and wearables; demonstrate features and educate customers.
- Troubleshoot device and service issues, manage escalations, and assist with account recovery, transfers, returns, and warranty processes.
- Support store operations, inventory presentation, delivery and pickup handoffs, and accessory or add-on sales opportunities.
Pay
$19.31 (base salary)
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative