Comcast
Xfinity Mobile Retail Service Associate
CO - Denver, 1390 S Colorado Blvd - Retail XFR3358 · Full-time · Posted Oct 2, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED
About the job
Supports retail customers with Xfinity Mobile device activations, education, troubleshooting, escalations, transactions, and store operations.
What you'll do
- Activate and configure phones, tablets, wearables, SIMs, and eSIMs; demonstrate features and educate customers.
- Troubleshoot device and service issues, handle account access and recovery, and process returns, exchanges, and warranty claims.
- Support store readiness, inventory, order pickups and deliveries, customer check-in, and accessory or add-on sales.
Pay
$19.31 USD base salary
Tools
SIM, eSIM, BAPIS
Model-written summary · the original posting is authoritative