Comcast
Xfinity Mobile Retail Service Associate
FL - Vero Beach, 5840 20th St - Retail XFR1530 · Full-time · Posted Oct 26, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports Xfinity Mobile customers and store operations by activating and troubleshooting devices, providing customer education, and maintaining inventory and merchandising standards.
What you'll do
- Activate, configure, and troubleshoot mobile devices, SIM/eSIM, accounts, and services; assist with escalations, returns, exchanges, and warranty claims.
- Educate customers through device demonstrations, setup, and guidance on accessories and add-ons; fulfill deliveries and pickups and identify upsell opportunities.
- Maintain clean, secure, and organized store spaces and inventory, and support merchandising and operational readiness.
What they ask for
- High School Diploma / GED
- Communication, problem-solving, customer-focused service, technical knowledge, and teamwork skills
Pay
$15.00 USD base salary
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative