Comcast
Xfinity Mobile Retail Service Associate
CA - Union City, 31055 Courthouse Dr - Retail XFR3103 · Full-time · Posted Sep 29, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports Xfinity Mobile customers with device activation, education, troubleshooting, and escalations while helping maintain store operations and customer experience.
What you'll do
- Activate and configure mobile devices, SIM/eSIM, tablets, and wearable devices; educate customers on features and accessories.
- Troubleshoot device and service issues, assist with account access, transfers, returns, exchanges, and warranty claims.
- Support store operations, including order pickups and deliveries, merchandising, inventory checks, and maintaining a clean store.
What they ask for
- High School Diploma / GED
Pay
$21.72 base salary
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative