Comcast
Xfinity Mobile Retail Service Associate
CA - Roseville, 1162 Roseville Pkwy Ste 100 - Retail XFR3133 · Full-time · Posted Sep 29, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports Xfinity Mobile customers with device activations, education, troubleshooting, escalations, transactions, and store operations.
What you'll do
- Activate and configure phones, SIM/eSIM, tablets, and wearable devices; educate customers on device features and accessories.
- Troubleshoot mobile and account issues, perform diagnostics, and handle returns, exchanges, warranty claims, and escalations.
- Support store operations, including order handoffs, merchandising, inventory readiness, and customer check-in.
What they ask for
- High School Diploma / GED
- Communication, critical thinking and problem-solving, customer focus, professional integrity, resilience, self-motivation, teamwork, technical knowledge, and workplace organization
Pay
$20.08 (base salary)
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative