Comcast
Xfinity Mobile Retail Service Associate
CA - Dublin, 4104 Grafton St - Retail XFR3113 · Full-time · Posted Oct 30, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports Xfinity Mobile customers by activating and configuring devices, resolving service issues, handling transactions, and assisting with store operations.
What you'll do
- Activate devices, SIM/eSIM, tablets, and wearables; educate customers on device features and connectivity.
- Troubleshoot and escalate device, service, and account-access issues; process returns, exchanges, and warranty support.
- Support order pickups and deliveries, merchandising, inventory readiness, and store cleanliness.
Pay
$21.72 (base pay; currency not stated)
Tools
SIM, eSIM, BAPIS, Xfinity Mobile
Model-written summary · the original posting is authoritative