Comcast
Xfinity Mobile Retail Service Associate
CA - San Mateo, 35 W Hillsdale Blvd Ste 50 - Retail XFR3129 · Full-time · Posted Oct 16, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports Xfinity Mobile customers with device activations, education, troubleshooting, escalations, and store operations.
What you'll do
- Activate and configure phones, tablets, wearables, SIMs, and eSIMs; demonstrate device features and connectivity.
- Troubleshoot device and service issues, assist with account recovery and device replacements, and process returns or warranty claims.
- Support store operations, including order handoffs, merchandising, inventory checks, and maintaining a clean customer environment.
What they ask for
- High School Diploma / GED
Pay
$18.60 (base salary)
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative