Comcast
Xfinity Mobile Retail Service Associate
IL - Wheaton, 1 Rice Lake Square - Retail XFR1338 · Full-time · Posted Sep 17, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports retail customers with Xfinity Mobile activations, device setup and troubleshooting, transactions, and store operations.
What you'll do
- Activate and configure mobile devices, SIMs/eSIMs, and wearables; educate customers on device features and services.
- Troubleshoot device and account issues, handle escalations, and assist with returns, exchanges, and warranty claims.
- Support store operations, including order pickups and deliveries, merchandising, inventory, and maintaining a clean store.
What they ask for
- High School Diploma / GED
- Customer-focused communication, problem-solving, teamwork, and technical knowledge
Pay
$17.05 (base pay)
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative