Comcast
Xfinity Retail Service Associate
TX - Baytown, 6360 Garth Rd - Retail XFR3259 · Full-time · Posted Oct 9, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports retail customers with mobile device activations, setup, troubleshooting, and service, while assisting with store operations and transactions.
What you'll do
- Activate and configure mobile devices, SIM/eSIM, and wearables; educate customers on device features and accessories.
- Troubleshoot mobile device and account issues, handle escalations, and assist with transfers, returns, exchanges, and warranty claims.
- Support store operations, including order handoffs, merchandising, inventory readiness, and maintaining a clean customer environment.
What they ask for
- High School Diploma / GED
- Customer-focused communication, problem-solving, and teamwork skills
Pay
$18.56 USD base pay
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative