Comcast
Xfinity Retail Service Associate
TN - Germantown, 7615 W Farmington Blvd Ste 42 - Retail XFR1133 · Full-time · Posted Sep 17, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports retail customers with Xfinity Mobile activations, device setup and troubleshooting, transactions, and store operations.
What you'll do
- Activate and configure phones, SIM/eSIMs, tablets, and wearable devices; educate customers on features and accessories.
- Troubleshoot device and service issues, handle escalations, and assist with account access, transfers, returns, and warranty processes.
- Support store readiness, inventory, merchandising, order pickups and deliveries, and customer transactions.
What they ask for
- High School Diploma / GED
Pay
$15.00 USD base salary
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative