Comcast
Xfinity Retail Service Associate
UT - W Jordan, 7138 S Plaza Center Dr - Retail XFR3460 · Full-time · Posted Sep 29, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports customers with Xfinity Mobile activations, device education and troubleshooting, while assisting with store operations and transactions.
What you'll do
- Activate and configure mobile devices, SIM/eSIM, and wearable devices; guide customers through setup and connectivity.
- Troubleshoot device and service issues, handle escalations, and assist with account recovery, returns, exchanges, and warranty claims.
- Support store operations, including order handoffs, merchandising, inventory readiness, and customer transactions.
What they ask for
- High School Diploma / GED (Required)
Pay
$17.85 (base pay)
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative