Composio
Founding Customer Success Manager
sf · On-site · Manager · Full-time · Posted Jun 1, 2026
- Experience
- 4–7 years; Customer Success, Technical Account Management, or Solutions roles.
About the job
Own high-value enterprise and growth customer accounts, drive adoption, renewals, and expansion, and build Composio’s customer success systems.
What you'll do
- Manage key accounts, lead onboarding and product adoption, and build relationships with customer stakeholders.
- Own NRR and renewals; identify expansion opportunities and partner with AEs on upsells and cross-sells.
- Create CS playbooks and processes, run QBRs, relay customer feedback internally, and coordinate technical support.
What they ask for
- 4–7 years in Customer Success, Technical Account Management, or Solutions roles at a developer tools, infrastructure, or API-first SaaS company.
- Track record owning NRR and enterprise renewals and growing an account book.
- Technical fluency with APIs, SDKs, auth, integrations, agent workflows, and customer architecture.
- Strong relationship management, written communication, operating cadence, and builder mindset.
Tools
APIs, SDKs, auth, Github, Gmail, Notion, Salesforce
AI focus
Customer success for infrastructure connecting AI agents with workplace tools, including supporting agent workflows and customer integrations.
Model-written summary · the original posting is authoritative