Composio
Technical Support Engineer
Remote (US: PST or EST) · Remote · Full-time · Posted May 1, 2026
About the job
Own technical customer support for Composio’s AI-agent integrations, investigating and resolving issues through code changes, customer communication, and documentation.
What you'll do
- Manage support cases end to end, including triage, reproduction, fixes, releases, and follow-up; write daily code in Typescript and Python.
- Debug issues with customers, coordinate with engineering, and join technical pre-sales conversations when needed.
- Create public documentation and troubleshooting guides, maintain customer health, and use Composio to automate support workflows.
What they ask for
- Experience providing deeply technical support at a dev tools, infrastructure, or API company; able to diagnose issues using stack traces, curl requests, and logs.
- Ability to ship production code and lead live debugging calls with customers.
- Built with language models and uses LLMs to accelerate support work.
- Based in North America and able to work PST or EST hours.
Nice to have
- Backend or full-stack engineering background, or a move from engineering toward customer-facing work (or vice versa).
- Prior on-call experience, major open-source contributions, or experience starting companies or building large side projects.
Tools
Typescript, Python, Github, Gmail, Notion, Salesforce
AI focus
Build with language models and use LLMs to accelerate triage, reproductions, and fixes; dogfood Composio to automate ticket triage, customer communications, and runbooks.
Model-written summary · the original posting is authoritative