Corelight
Manager, Customer Education & Certification
$129K–$161K
United States · Manager · Full-time · Posted Oct 22, 2026
- Experience
- 7+ years in customer education, technical training, instructional design, or related functions within B2B SaaS, enterprise technology, or cybersecurity.
- Education
- Bachelor’s degree or equivalent practical experience.
About the job
Leads and develops Corelight’s customer education and certification program, creating technical learning experiences that improve customer proficiency, product adoption, and business outcomes.
What you'll do
- Transform and scale the customer education program, including technical training and certification pathways.
- Manage and coach the education team while contributing hands-on to curriculum, content, and training delivery.
- Use AI and automation to improve learning development and delivery, and measure program effectiveness and commercial impact.
What they ask for
- Bachelor’s degree or equivalent practical experience.
- 7+ years of experience in customer education, technical training, instructional design, or related functions within B2B SaaS, enterprise technology, or cybersecurity.
- Experience leading technical education or training teams and building, transforming, or scaling technical customer education programs.
- Hands-on experience with instructional design, technical content development, and technical certification programs.
Nice to have
- Experience in cybersecurity, networking, cloud infrastructure, or SOC workflows.
Pay
$129,000 — $161,000 USD (base salary)
Tools
learning management systems, digital credentialing platforms, AI, automation
AI focus
Apply AI and automation to accelerate content creation, personalize learning experiences, improve accessibility, and scale education globally.
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