Cresta
Partner Success Director
$220K–$250K
United States (Remote) +1 · Remote · Director · Full-time · Posted Jun 8, 2026
- Location
- United States (Remote)
US (Remote) - Experience
- 10+ years in customer-facing roles; 5+ years in the Contact Center space.
About the job
Owns partner relationships and enables partners to develop, sell, integrate, and deliver Cresta solutions while driving joint customer outcomes and revenue growth.
What you'll do
- Develop partner success plans, onboarding, enablement, and maturity roadmaps.
- Coordinate with partners and internal teams on solution development, integrations, and joint go-to-market strategies.
- Track partner health and adoption, support joint sales opportunities, and relay ecosystem needs and product gaps.
What they ask for
- 10+ years of experience in customer-facing roles such as Partner Success, Customer Success, Solution Consulting, or Partner Relationship Management.
- 5+ years of experience in the Contact Center space.
- Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
- Ability to translate business requirements into technical solutions and work cross-functionally with Sales, Product, and Engineering teams.
Pay
$220,000 - $250,000 USD total pay (OTE); includes equity
Tools
Cresta platform
Model-written summary · the original posting is authoritative