Cresta
Solutions Architect
United States (Remote) +1 · Remote · Full-time · Posted Oct 24, 2025
- Location
- United States (Remote)
US (Remote)
About the job
Designs and oversees customer solutions using Cresta’s platform, from pre-sales architecture through post-sales implementation, while coordinating with customers and internal teams.
What you'll do
- Develop technical architecture and integration approaches for customer needs, and support implementations from pre-sales through post-sales.
- Advise customers and stakeholders on Cresta integrations, technical benefits, and enterprise solution design.
- Gather customer feedback, address deployment or adoption gaps, and inform product and engineering priorities.
What they ask for
- Experience with telephony and contact center infrastructure, integration options, APIs, and UI integrations.
- Strong experience with AWS, GCP, and Salesforce.
- Expertise in enterprise architecture, cloud platforms, AI/ML, and data systems.
- Experience with large-scale enterprise software implementations, solutions architecture, and programs involving multiple stakeholders and dependencies.
Tools
AWS, GCP, Salesforce, AWS Connect, Genesys, Five9, APIs, iPaaS
AI focus
Architects enterprise solutions involving AI/ML and generative AI, and supports Cresta’s AI platform integrations. The posting also states that AI tools may be used in recruiting, with human review and oversight.
Model-written summary · the original posting is authoritative