Crosby
Applied Operations
$140K–$185K
New York City · On-site · Full-time · Posted Aug 20, 2026
- Experience
- 2–5 years in operations, consulting, finance, or a similarly analytical, high-pressure, execution-focused environment.
About the job
Own and improve human-and-machine operational workflows that help Crosby deliver legal work faster and with higher quality.
What you'll do
- Design and roll out operational processes across legal delivery, quality control, training, and client success.
- Partner with product and engineering to prototype and deploy internal tools that increase throughput and reduce errors.
- Develop operational playbooks, training systems, and incentives as the company scales.
What they ask for
- Deep curiosity about how systems work and how to improve them.
- Ability to own complex systems or projects end-to-end, particularly in ambiguous or high-stakes settings.
- Interest in working in person in a team focused on precision, pace, and reinvention.
Nice to have
- Former founder experience is prioritized.
- Interest in law or legal services.
Pay
$140K – $185K (USD base salary)
AI focus
Design and optimize human-in-the-loop workflows and automation for legal work, partnering with product and engineering on internal tools.
Model-written summary · the original posting is authoritative