Crosby
Operations Lead
$140K–$185K
New York City · On-site · Full-time · Posted Jun 17, 2025
- Experience
- 2–5 years; experience in operations, consulting, finance, or a similarly analytical and high-pressure, execution-focused environment.
About the job
Own and scale Crosby’s operations by designing human-in-the-loop legal workflows, improving quality and throughput, and coordinating process and tool rollouts.
What you'll do
- Own workflows that combine human and machine to deliver legal work faster and better.
- Design and roll out processes across legal delivery, quality control, training, and client success.
- Partner with product and engineering on internal tools, and develop operational playbooks, training systems, and incentives.
What they ask for
- 2–5 years of experience in operations, consulting, finance, or a similarly analytical, high-pressure, execution-focused environment.
- Ability to own complex systems or projects end-to-end, particularly in ambiguous or high-stakes settings.
- Interest in working in person with a team that values precision, pace, and constant reinvention.
Nice to have
- Former founder; priority given.
- Interest in law or legal services.
Pay
$140K – $185K USD base salary
AI focus
Design and optimize human-in-the-loop workflows and automation for legal work; partner with product and engineering to deploy internal tools.
Model-written summary · the original posting is authoritative