CrossCountry Consulting
Salesforce Senior Business Analyst
$110K–$150K
United States · Remote · Senior · Full-time · Posted Sep 23, 2026
- Experience
- 5–8 years; consulting or professional services experience is required.
- Education
- Bachelor's degree from an accredited university, or equivalent work experience.
About the job
Leads client-facing Salesforce business analysis from discovery through deployment, translating business needs into requirements and coordinating delivery teams.
What you'll do
- Facilitate discovery, workshops, backlog grooming, sprint planning, and stakeholder interviews; prioritize and document requirements.
- Manage client relationships and coordinate between business stakeholders, developers, and Salesforce configurators throughout engagements.
- Support QA, training, integrations, project risk management, and mentoring junior Business Analysts; responsibly use approved AI tools.
What they ask for
- 5–8 years supporting Salesforce implementation projects as a Business Analyst in a consulting or professional services environment.
- Ability to independently lead client-facing meetings and manage client relationships.
- Knowledge of the Salesforce platform, including core objects, data model, and Sales Cloud, Service Cloud, and/or Experience Cloud.
- Bachelor's degree from an accredited university, or equivalent work experience.
Nice to have
- Salesforce certifications (e.g., Salesforce Administrator, Business Analyst) are a plus but not required.
- Prior experience mentoring or leading junior team members.
Pay
$110,000 - $150,000 per year (base salary); annual bonus amount not stated.
Tools
Salesforce, Sales Cloud, Service Cloud, Experience Cloud, Amazon Q, AWS
AI focus
Use firm-approved AI tools, including AWS-native tools such as Amazon Q, to improve productivity and innovation; explore compliant opportunities for client solutions and internal processes in accordance with firm policies and client standards.
Model-written summary · the original posting is authoritative