CrowdStrike
Director, Digital Operations Center
$170K–$260K
USA - Sunnyvale, CA +5 · Director · Full-time · Posted Oct 28, 2026
- Location
- USA - Sunnyvale, CA
USA - Boston, MA
USA - New York, NY
USA - Austin, TX
USA - Arlington, VA
USA - Redmond, WA - Experience
- 10+ years in technology operations or engineering, including 6+ years leading a 24/7, at-scale operations function.
- Education
- Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent work experience considered.
About the job
Leads CrowdStrike’s global, 24/7 Digital Operations Center, overseeing incident response, monitoring, staffing, tooling, and operational strategy across multiple sites.
What you'll do
- Lead DOC teams globally, setting operational standards and strategy and improving policies and procedures.
- Direct critical incident escalation and response, coordinate resolution and root cause analysis, and lead post-incident reviews.
- Recruit and develop staff, guide investments and resource allocation, and report DOC performance to senior leadership.
What they ask for
- 10+ years in technology operations or engineering, including 6+ years leading a 24/7, at-scale operations function.
- Experience managing high-availability operations across multiple sites, regions, or distributed teams.
- Experience with observability/monitoring platforms and incident alerting and notification systems; strong understanding of distributed systems, cloud infrastructure, and security fundamentals.
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Nice to have
- Master's degree or relevant certifications.
Pay
$170,000 - $260,000 USD per year (base salary)
AI focus
Use AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes.
Model-written summary · the original posting is authoritative