Crusoe
Customer Success Manager
$155K–$175K
San Francisco, CA - US · On-site · Manager · Full-time · Posted Feb 17, 2026
- Experience
- Proven experience required; no specific number of years stated.
- Education
- Bachelor’s degree in Business, Engineering, or a related field.
About the job
Guides customers in implementing and optimizing Crusoe’s cloud-based AI and ML solutions, helping them achieve business and sustainability goals.
What you'll do
- Build customer relationships, understand business and technical needs, and resolve concerns.
- Provide technical guidance and training for cloud-based AI, ML, and Kubernetes solutions.
- Review and report customer progress, KPIs, and return on investment.
What they ask for
- Experience in customer success, technical account management, or a similar role in a technology-driven environment.
- Understanding of computing platforms, AI, and ML technologies.
- Strong interpersonal, communication, and presentation skills.
- Ability to build relationships across organizational levels and work in a fast-paced environment with ambiguous or iterative fact-sets.
Pay
Up to $155,000 - $175,000 USD OTE (total pay)
Tools
cloud computing, AI, ML, Kubernetes
AI focus
Supports customers implementing and optimizing cloud-based AI and ML solutions.
Model-written summary · the original posting is authoritative