Crusoe
Customer Success Manager
$155K–$175K
Denver, CO - US · On-site · Manager · Full-time · Posted Jul 2, 2026
- Experience
- Proven experience requested; no number of years specified.
- Education
- Bachelor’s degree in Business, Engineering, or a related field.
About the job
Guides customers in implementing and optimizing Crusoe’s cloud-based AI and ML solutions, helping them achieve business and sustainability goals.
What you'll do
- Build customer relationships, understand requirements, and provide technical guidance and support.
- Review customer performance, report on KPIs and ROI, and resolve concerns to support satisfaction and retention.
- Train customers and provide strategic advice on product use, industry trends, and technical developments.
What they ask for
- Proven experience in customer success, technical account management, or a similar role in a technology-driven environment.
- Understanding of computing platforms, AI, and ML technologies, with the ability to explain complex concepts simply.
- Strong interpersonal, communication, and presentation skills.
- Demonstrated ability to build relationships at all organizational levels.
Pay
Up to $155,000 - $175,000 USD OTE (total pay).
Tools
cloud computing, AI, ML, Kubernetes
AI focus
Supports customers implementing and optimizing cloud-based AI and ML solutions.
Model-written summary · the original posting is authoritative