Crusoe
Senior Manager, Facilities Remote Operations Center
$175K–$200K
Dallas, TX - US · On-site · Manager · Full-time · Posted Aug 19, 2026
- Experience
- 5+ years in Data Center Operations; no other years stated.
- Education
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or a related technical field, or equivalent practical experience.
About the job
Leads Crusoe’s 24/7/365 Remote Operations Center, overseeing staff, processes, and monitoring of critical facility systems across its data center portfolio.
What you'll do
- Manage ROC staffing, schedules, performance, monitoring procedures, and critical-event escalation.
- Oversee incident response, root cause analysis, runbooks, monitoring platforms, and coordination with on-site and engineering teams.
- Recruit and develop ROC staff, improve processes and automation, and report performance and operational trends.
What they ask for
- 5+ years of Data Center Operations experience with direct responsibility for critical facility uptime.
- Strong working knowledge of data center MEP systems, including power and mechanical cooling in high-density AI/HPC environments.
- Experience in 24/7 shift-based operations, incident management and root cause analysis, and DCIM, BMS/EPMS, or similar platforms.
- Proven operations-team leadership; able to work on-site in Dallas and support off-hours escalations.
Nice to have
- Hyperscale, colocation, or AI/GPU-cluster data center operations experience; experience establishing or scaling a remote operations function.
- Industry certifications such as CDCP, CDCS, CDCE, DCPRO, or equivalent; liquid cooling or multi-site portfolio experience.
Pay
Up to $175,000 -$200,000 + Bonus (base salary; range wording as stated).
Tools
DCIM, BMS, EPMS, UPS, PDUs, CRAH/CRAC, CDUs, SOPs
AI focus
Supports remote operations of high-density AI/HPC data center infrastructure, including facility monitoring and liquid cooling systems.
Model-written summary · the original posting is authoritative