Crusoe
Staff Technical Program Manager, Cloud Availability
$200K–$240K
San Francisco, CA - US · On-site · Staff · Full-time · Posted Oct 28, 2026
- Experience
- 2 to 5+ years as a Technical Program Manager; direct exposure to cloud infrastructure, availability, or operations environments.
- Education
- Bachelor's degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.
About the job
Owns execution of cloud availability programs, including maintenance, infrastructure upgrades, and incident response, to keep GPU infrastructure reliable for customers.
What you'll do
- Plan and execute maintenance windows and production changes, balancing customer disruption with patching and hardware updates.
- Coordinate incident response, communications, post-incident reviews, and remediation tracking against SLA commitments.
- Plan network switch upgrades, identify technical risks and dependencies, and build lightweight execution frameworks.
What they ask for
- Bachelor's degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.
- 2 to 5+ years of Technical Program Manager experience, with direct exposure to cloud infrastructure, availability, or operations.
- Working knowledge of maintenance window planning, host patching, and hardware/firmware update cycles for high-availability systems.
- Experience coordinating incidents, conducting post-incident reviews, tracking remediation against SLAs, and actively using AI tools in program management work.
Nice to have
- Direct experience in GPU or accelerated-computing cloud infrastructure.
- Experience partnering with Customer Success or customer-facing teams during infrastructure upgrades.
Pay
$200,000-$240,000 USD (compensation; whether base salary or total pay is not stated)
Tools
AI tools
AI focus
Actively use AI tools to improve risk identification, dependency tracking, and status communication in daily program work.
Model-written summary · the original posting is authoritative