Crusoe
Travel Programs Specialist
$105K–$130K
New York, NY - US · On-site · Full-time · Posted Oct 20, 2026
- Experience
- Minimum 2–5 years; ideally within a global tech company or professional services corporate environment.
About the job
Owns day-to-day employee travel support and helps coordinate travel logistics for company meetings, offsites, and events.
What you'll do
- Manage Jira travel-support tickets, resolve employee questions and escalations, and provide Navan platform guidance.
- Support travel policy communications, training, and program improvements by tracking recurring issues and feedback.
- Coordinate group travel and event logistics, including bookings, room blocks, attendee tracking, vendors, and invoice reconciliation.
What they ask for
- 2–5 years of experience in travel support, customer service, or operations.
- Experience with travel supplier agreements and vendor relationships, and with managing a support queue using Jira, Zendesk, or similar tools.
- Experience with event management tools and familiarity with hotel contract fundamentals.
- Strong customer service, organization, communication, and problem-solving skills.
Nice to have
- Navan experience; familiarity with Navan or comparable corporate travel platforms such as Concur or TripActions.
- Experience in a global tech company or professional services corporate environment.
Pay
Up to $105,000 - $130,000 USD base salary; bonus amount not stated
Tools
Jira, Navan, Concur, TripActions, Zendesk, Cvent, Planned, WorkRamp
Model-written summary · the original posting is authoritative