Crusoe
Travel Programs Specialist
$90K–$110K
Dallas, TX - US · On-site · Full-time · Posted Oct 20, 2026
- Experience
- Minimum 2–5 years in travel support, customer service, or operations.
About the job
Provides employee-facing travel support and manages travel operations, platform issues, group and event logistics, training, and program improvements.
What you'll do
- Manage Jira travel-support tickets, resolve employee questions and escalations, and support Navan bookings and troubleshooting.
- Coordinate group travel and event logistics, including room blocks, transportation, attendee tracking, and invoice reconciliation.
- Support travel training, policy guidance, employee communications, and continuous program improvement.
What they ask for
- 2–5 years of experience in travel support, customer service, or operations.
- Experience with a Travel Management Company or business travel, including supplier agreements and vendor relationships.
- Experience managing a support queue using Jira, Zendesk, or similar tools.
- Familiarity with hotel contract fundamentals, such as attrition, F&B minimums, and deadlines.
Nice to have
- Navan experience; familiarity with Navan or comparable corporate travel platforms is requested.
- Experience with event management tools such as Cvent or Planned.
Pay
up to $90,000-$110,000 USD base salary; bonus amount not specified
Tools
Jira, Navan, Concur, TripActions, Zendesk, Cvent, Planned, WorkRamp
Model-written summary · the original posting is authoritative