Cursor
Software Engineer, User Operations
Remote · Remote · Full-time · Posted Aug 24, 2026
About the job
Build internal product-quality infrastructure that captures, triages, and routes customer feedback and provides real-time visibility into product quality.
What you'll do
- Develop AI-powered systems to synthesize customer feedback and route important signals to teams.
- Build dashboards, data pipelines, and intelligent bug intake and triage systems.
- Integrate tools and partner with support engineers and domain specialists to improve workflows.
What they ask for
- Strong full-stack engineering skills, from database to UI.
- Experience with data pipelines, ETL processes, and analytics tooling.
- Experience building internal tools, developer platforms, or operations infrastructure.
- Experience integrating with third-party platforms such as ticketing systems, payment processors, and CRMs.
Nice to have
- Deep product knowledge of Cursor and AI-assisted development workflows.
- Experience working cross-functionally to deliver impactful technical projects and systems.
Tools
ETL
AI focus
Develop AI-powered customer-feedback synthesis and agentic bug intake and triage pipelines.
Model-written summary · the original posting is authoritative