CVS Health
Analyst,Acct Client Mgt
TX - Work from home · Remote · Full-time · Posted Oct 27, 2026
- Experience
- 2+ years of relevant experience. Preferred: 1+ years of primary client facilitation and presentation experience over a sustained period.
- Education
- Bachelor’s degree in business, health care, operations management, or related field; an equivalent combination of experience and training may be considered instead of a formal degree.
About the job
Provides operational and administrative account support for health plan partners, coordinating meetings, client communications, deliverables, inquiries, and member grievance resolution.
What you'll do
- Manage meeting preparation, documentation, minutes, and follow-up actions for client and internal meetings.
- Track account deliverables and respond to client inquiries by coordinating with internal teams.
- Route and coordinate client-facing resolutions for member grievances while maintaining accurate account records.
What they ask for
- 2+ years of relevant experience in operations, client support, or administrative account coordination.
- Strong proficiency in Google Suite (Gmail, Sheets, Slides) and Microsoft Excel.
- Experience administering internal and external meetings, including agenda preparation, detailed note-taking, and action-item tracking.
- Strong organizational, prioritization, data analysis, and communication skills.
Nice to have
- Familiarity with Asana, Jira, Confluence, or PowerBI; Medicare, Medicaid, or Commercial plan structures; or AI agent technologies.
- Direct client-facing experience, editing or proofreading skills, or sustained client facilitation and presentation experience.
Pay
$21.10 - $40.90 USD base hourly rate
Tools
Google Suite, Gmail, Sheets, Slides, Microsoft Excel, Asana, Jira, Confluence
AI focus
Familiarity with AI agent technologies and their application in analyzing data, identifying insights, and efficiently answering complex questions is preferred.
Model-written summary · the original posting is authoritative