CVS Health
Analyst, Patient Relations-Float
NY - Brooklyn · On-site · Full-time · Posted Oct 28, 2026
- Education
- Bachelor degree preferred, or equivalent experience.
- Visa sponsorship
- Must have US work authorization.
About the job
Educates and advocates for patients on Medicare, insurance coverage, benefits, and medical bills, while supporting clinic operations and patient engagement.
What you'll do
- Help patients understand insurance options, eligibility, benefits, and bills, and serve as a clinic resource for insurance questions.
- Guide patients through welcome visits, public-benefit applications, and healthcare-system navigation.
- Support clinic operations and patient engagement, including scheduling, billing, and events.
What they ask for
- Ability to quickly navigate multiple computer programs, including Gmail, MS Word or Google Docs, and Excel.
- US work authorization.
Nice to have
- Experience helping patients or customers understand insurance coverage; healthcare navigation experience, especially Medicare and Managed Care.
- Non-English language proficiency such as Spanish, Polish, or Russian; CRM experience, sales background, or a bachelor degree (or equivalent experience).
Pay
$21.10 - $49.08 USD base hourly rate or base annual full-time salary
Tools
Gmail, MS Word, Google Docs, Excel, CRM
Model-written summary · the original posting is authoritative