CVS Health
Associate Manager - Quality
$47K–$102K
PA - Work from home · Remote · Manager · Full-time · Posted Oct 22, 2026
- Experience
- 5+ years Medicare Appeals background; preferred: 2+ years Quality experience.
- Education
- High school diploma; Associate degree preferred.
About the job
Oversees Appeals quality staff and monitoring activities, managing team performance and resources while supporting consistent reporting and process improvement.
What you'll do
- Selects, trains, coaches, and develops staff; manages performance and monitoring resources.
- Ensures consistency in monitoring and reporting, and validates team effectiveness using scorecards and monitoring.
- Collaborates on trends and solutions, facilitates Appeals team meetings, and may support training or liaise with other business areas.
What they ask for
- 5+ years Medicare Appeals background
- Microsoft Office experience
- Knowledge of Appeals job aids/workflows
- Working knowledge of regulatory and accreditation requirements, benefit plans and/or contractual arrangements
Nice to have
- 2+ years Quality experience
- QuickBase experience; training or leadership/management experience; knowledge of CMS guidance
Pay
$46,988.00 - $102,000.00 USD base pay
Tools
Microsoft Office, QuickBase
Model-written summary · the original posting is authoritative