CVS Health
Case Management Coordinator - Field (Winnebago, Boone and Jo Daviess Counties, IL)
IL - Rockford +2 · Field · Full-time · Posted Oct 14, 2026
- Location
- IL - Rockford
IL - Freeport
IL - MacHesney Park - Experience
- 2+ years in Behavioral Health, Social Services, or an appropriate related field equivalent to program focus; 2+ years of electronic documentation experience.
- Education
- Bachelor's degree or non-licensed master level clinician in Behavioral Health or Human Services (Psychology, Social Work, Marriage and Family therapy, Counseling).
About the job
Coordinates member case management by assessing needs, arranging care-plan services, supporting healthcare access and engagement, and documenting progress.
What you'll do
- Evaluate members’ needs and eligibility, identify risks, and refer to clinical case management or crisis intervention when appropriate.
- Coordinate and monitor care-plan activities; collaborate with care teams to address barriers and quality-of-care issues.
- Coach members on healthcare decisions and lifestyle changes, and document care in accordance with applicable processes and policies.
What they ask for
- 2+ years of experience in Behavioral Health, Social Services, or an appropriate related field equivalent to program focus.
- Willingness and ability to travel 50–75% in the listed Illinois counties; reliable transportation required.
- 2+ years of electronic documentation experience and Microsoft Office applications.
- Bachelor's degree or non-licensed master level clinician in Behavioral Health or Human Services (Psychology, Social Work, Marriage and Family therapy, Counseling).
Nice to have
- Case management and discharge planning experience.
- Managed Care experience.
Pay
$21.10 - $44.99 USD base hourly rate
Tools
Microsoft Office
Model-written summary · the original posting is authoritative