Drimva

CVS Health

Case Management Coordinator - Field (Winnebago, Boone and Jo Daviess Counties, IL))

IL - Rockford +2 · Field · Full-time · Posted Oct 1, 2026

Location
IL - Rockford
IL - Freeport
IL - MacHesney Park
Experience
2+ years in Behavioral Health, Social Services or an appropriate related field equivalent to program focus; 2+ years of electronic documentation experience.
Education
Bachelor's degree or non-licensed master level clinician in Behavioral Health or Human Services (Psychology, Social Work, Marriage and Family therapy, Counseling).

About the job

Supports members’ healthcare outcomes by assessing needs, coordinating care-plan activities, helping access benefits and services, and providing education and coaching.

What you'll do

  • Evaluate members’ needs and eligibility, identify risks, and refer members to clinical case management or crisis intervention when appropriate.
  • Coordinate and monitor care-plan activities; collaborate with care teams to address barriers and improve quality of care.
  • Coach members, support healthcare decision-making, and document care in accordance with applicable processes and guidelines.

What they ask for

  • 2+ years of experience in Behavioral Health, Social Services or an appropriate related field equivalent to program focus.
  • Willingness and ability to travel 50–75% in the listed Illinois counties; reliable transportation required.
  • 2+ years of electronic documentation experience and Microsoft Office applications.
  • Bachelor's degree or non-licensed master level clinician in Behavioral Health or Human Services (Psychology, Social Work, Marriage and Family therapy, Counseling).

Nice to have

  • Case management and discharge planning experience.
  • Managed Care experience.

Pay

$21.10 - $44.99 (base hourly rate; currency not stated)

Tools

Microsoft Office

Model-written summary · the original posting is authoritative

First seen Oct 14, 2026 · Last verified Nov 6, 2026 (UTC)