Drimva

CVS Health

Credentialing Specialist- Franklin, TN.

TN - Franklin · Hybrid · Full-time · Posted Oct 28, 2026

Experience
1+ years customer service; 6+ months researching and analyzing data; 6+ months using Microsoft Office applications and internet resources.
Education
High School diploma

About the job

Reviews and maintains provider and producer credentialing information, researches data issues, and supports accurate records and compliance.

What you'll do

  • Review and validate provider/producer information against credentialing and business requirements; maintain database records.
  • Research information, identify and correct discrepancies, and escalate sensitive or complex issues.
  • Communicate with providers and colleagues, handle confidential information, and organize routine work to meet deadlines.

What they ask for

  • 1+ years customer service experience.
  • 6+ months experience researching and analyzing data.
  • 6+ months experience with Microsoft Office applications (Word, Excel, Access) and internet resources.
  • Able to work the Franklin hybrid model, 3 days in office.

Nice to have

  • Ability to work independently on routine tasks and handle confidential information reliably and tactfully.
  • Associate's degree preferred.

Pay

$17.00 - $28.46 USD base hourly rate

Tools

Microsoft Office, Word, Excel, Access

Model-written summary · the original posting is authoritative

First seen Oct 29, 2026 · Last verified Nov 5, 2026 (UTC)