CVS Health
Director, Operations & Strategic Initiatives
$100K–$232K
FL - Work from home · Remote · Director · Full-time · Posted Oct 29, 2026
- Experience
- 10+ years of managed care experience; 3 years of analyzing and problem-solving skills.
- Education
- Bachelor’s degree or equivalent work experience
About the job
Leads Florida Medicaid health plan strategy and cross-functional initiatives to improve operational performance, member outcomes, quality, and member and provider experience.
What you'll do
- Lead and oversee strategic, operational, and transformation initiatives, translating priorities into implementation plans with measurable outcomes.
- Coordinate across health plan and shared-services teams, vendors, providers, community organizations, and state stakeholders to deliver priorities and maintain regulatory readiness.
- Monitor program performance using KPIs such as HEDIS, CAHPS, quality measures, access standards, and operational and population health outcomes.
What they ask for
- 10+ years of managed care experience and strong understanding of healthcare operations, business processes, and industry trends.
- Experience partnering with cross-functional stakeholders and senior leaders to drive strategic initiatives; strong relationship-management and influencing skills.
- Project-management experience leading complex initiatives and multiple priorities; ability to analyze data, identify trends, and develop actionable recommendations.
- Strong executive presentation, communication, and data-storytelling skills; willingness and ability to travel 10–20% as needed.
Nice to have
- Master’s degree (MBA, MHA, MPH, or related field); PMP and/or Lean Six Sigma certification.
- Florida Medicaid managed care experience; Medicaid procurements, readiness reviews, state implementations, or population health and quality improvement experience.
Pay
$100,000.00 - $231,540.00 USD base annual full-time salary
Tools
PowerPoint, HEDIS, CAHPS
Model-written summary · the original posting is authoritative