CVS Health
Manager, Client Operations
$60K–$133K
TX - Work from home · Remote · Manager · Full-time · Posted Oct 7, 2026
- Experience
- 4 to 6 years in healthcare account operations; 2 to 4 years in client-visible project planning and execution and stakeholder management; other experience requirements include 1 to 4 years motivating teams, 1+ years tying operational solutions to client or process problems, and 2+ years facilitating and presenting to clients and matrixed teams several times a week.
- Education
- Bachelor’s degree in business, economics, operations management, or related field. An equivalent combination of experience and training may be considered instead of a formal degree.
About the job
Leads client operations by coordinating stakeholders, resources, implementations, reporting, and deliverables to resolve client needs and meet program goals.
What you'll do
- Coordinate client priorities, expectations, escalations, and handoffs across internal teams and client stakeholders.
- Lead program implementations and oversee client-facing deliverables, campaigns, reporting, and documentation.
- Manage team utilization and resource allocation across matrixed teams to meet client and program goals.
What they ask for
- 4 to 6 years of healthcare account operation experience managing complex programs with high executive visibility.
- 2 to 4 years of experience planning, resourcing, and executing client-visible projects across product, technical and delivery teams; 2 to 4 years of stakeholder management experience.
- Prior experience using Power BI and Asana; proven track record of reviewing and organizing data in Excel; experience using Google Suite (Gmail, Sheets, Slides).
- Bachelor’s degree in business, economics, operations management, or related field; an equivalent combination of experience and training may be considered instead of a formal degree.
Nice to have
- Knowledge of Medicare, Medicaid, Commercial plan structures; healthcare risk and quality standards; STARs, CAHPs, and HEDIS.
- Understanding SQL data structure and queries; use of AI agents to find answers in data.
Pay
$60,300.00 - $132,600.00 USD base annual full-time salary
Tools
Power BI, Asana, Excel, Google Suite (Gmail, Sheets, Slides), SQL
AI focus
Preferred experience using AI agents to find answers in data.
Model-written summary · the original posting is authoritative