CVS Health
Manager, Customer Insights Data Architecture
$66K–$146K
RI - Woonsocket · Remote/Hybrid · Manager · Full-time · Posted Oct 26, 2026
- Experience
- 5–7 years in analytics, analytics engineering, data architecture, or data engineering, including customer or CX data.
- Education
- Bachelor's degree in a related field, or equivalent professional experience or specialized training.
About the job
Leads customer intelligence and enterprise data product development on GCP, creating governed, scalable customer data assets for business, CX, analytics, and AI use cases.
What you'll do
- Define the customer intelligence strategy and deliver customer data products, models, and insights.
- Design and govern customer data architecture, semantic layers, metadata, quality, and lineage.
- Partner across teams to support CX initiatives, communicate findings, and coach others.
What they ask for
- Advanced SQL proficiency, including performance tuning, complex transformations, and query optimization.
- Experience with data modeling and metadata management.
- Working knowledge of data governance, quality, lineage, and customer data compliance.
- Experience delivering insights through visualization and BI tools and presenting to technical and non-technical audiences.
Nice to have
- Experience with semantic or context layers, analytics engineering tools, data catalogs, or lineage tools.
- Hands-on BigQuery and GCP expertise; familiarity with ML and generative AI data preparation, CX analytics, or market research.
Pay
$66,330.00 - $145,860.00 (base salary; posting describes the range as base hourly rate or base annual full-time salary)
Tools
Google Cloud Platform (GCP), BigQuery, SQL, dbt, Dataform
AI focus
Prepare governed, documented, high-quality customer data for machine learning and generative AI use cases; build semantic and context layers supporting BI and AI/ML applications.
Model-written summary · the original posting is authoritative