CVS Health
Senior Analyst, Client Success
$47K–$122K
MA - Boston · Hybrid · Senior · Full-time · Posted Oct 16, 2026
- Experience
- 2-3 years required; preferred 1-2 years as a client lead in specified functions.
- Education
- Bachelor’s degree or equivalent experience.
About the job
Manages client relationships by reviewing business performance, resolving issues, and coordinating internal teams to meet client and program needs.
What you'll do
- Conduct regular client meetings, including monthly and quarterly business reviews, to discuss status, issues, and opportunities.
- Represent client needs internally and champion enhancements to improve the client experience.
- Coordinate with Supply Chain, Inventory, Implementation, Finance, and Operations to support clients and programs.
What they ask for
- 2-3 years of experience on cross-functional teams or in a client-facing, relationship-centric role.
- Ability to own initiatives end-to-end and drive measurable business outcomes.
- Strong communication skills, including synthesizing and presenting insights.
- Ability to analyze and interpret data using Excel and other data systems; ability to travel 10-15% on a limited basis.
Nice to have
- 1-2 years as a client lead in consulting, project management, or provider/payor functions.
- Experience with Medicare/Medicaid products.
Pay
$46,988.00 - $122,400.00 USD base pay
Tools
Excel
Model-written summary · the original posting is authoritative