CVS Health
Senior Manager, Client Success (Supplemental Benefits)
$83K–$183K
RI - Woonsocket · Hybrid · Manager · Full-time · Posted Oct 30, 2026
- Experience
- 5–8 years; preferred experience areas are listed separately.
- Education
- Bachelor’s degree or equivalent experience.
About the job
Leads client success for supplemental benefits by managing targeted member programs and retail-store networks, improving operations, and identifying growth opportunities for health plan partners.
What you'll do
- Direct targeted benefit and product-kit programs, including daily operations, accurate order files, and coordination with Legal.
- Manage retail network changes and store onboarding, and share market and regulatory insights with clients.
- Support client business reviews, advocate for client needs internally, and coordinate cross-functional teams.
What they ask for
- 5–8 years of experience on cross-functional teams or in a client-facing, relationship-centric role.
- Demonstrated ability to own initiatives end-to-end and drive measurable business outcomes.
- Ability to influence cross-functional teams without direct authority; strong communication and presentation skills.
- Strong attention to detail and data accuracy; ability to travel 10–15%.
Nice to have
- 5–8 years’ experience in consulting, project management, consumer goods, corporate healthcare, or provider/payor functions; experience working with Legal partners.
- Familiarity with health plan extra benefits, especially for Medicare or Medicaid members, or retail store programs; advanced degree.
Pay
$82,940.00 - $182,549.00 USD base salary
Model-written summary · the original posting is authoritative