CVS Health
Sr Manager, Digital Product Configuration and Operations
$107K–$261K
MA - Work from home +10 · Remote · Manager · Full-time · Posted Oct 20, 2026
- Location
- MA - Work from home
Work At Home-Arizona
Work At Home-New York
Work At Home-Texas
Work At Home-Georgia
Work At Home-Illinois
Work At Home-Minnesota
Work At Home-Florida
Work At Home-Colorado
Work At Home-Pennsylvania
Work At Home-Rhode Island - Experience
- 7+ years; 5+ years; 3+ years; 2+ years, as specified in the requirements.
- Education
- Bachelor's degree or equivalent work experience.
About the job
Leads end-to-end digital customization work for Aetna Health member experiences, translating business needs into configured, tested, and maintained solutions while improving delivery processes and tools.
What you'll do
- Manage customization requests from discovery and prioritization through configuration, testing, release, production support, and enhancement.
- Configure and govern member-facing content and functionality, and coordinate delivery with cross-functional partners.
- Develop documentation and reporting, resolve issues, and identify process, tooling, and automation improvements.
What they ask for
- 7+ years of experience in digital product, configuration management, implementation, or a related discipline.
- 5+ years leading end-to-end feature analysis and digital application customizations.
- 3+ years developing functional requirements, acceptance criteria, process documentation, operational reporting, or governance materials.
- 2+ years managing content in Contentful or a comparable enterprise content management system; ability to work East Coast hours.
Nice to have
- Healthcare or health plan digital experience; SSO, API integrations, or partner-connected digital experience.
- Experience with enterprise content platforms, Microsoft 365, Airtable, Jira, Confluence, Agile/SAFe, or AI and automation tools.
Pay
$106,605.00 - $260,590.00 USD base salary (or base hourly rate; pay range).
Tools
Contentful, Adobe Experience Manager, Microsoft 365, Airtable, Jira, Confluence, Single Sign-On (SSO), API
AI focus
Preferred experience using generative AI assistants, Copilot, or workflow automation platforms to improve productivity, analysis, documentation, or operational processes.
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