CVS Health
Workforce Management Solutions Architect - UKG
$107K–$284K
Work At Home-North Carolina +51 · Remote · Full-time · Posted Oct 18, 2026
- Location
- Work At Home-North Carolina
Work At Home-Idaho
Work At Home-Arkansas
Work At Home-Texas
Work At Home-Georgia
CT - Hartford
Work At Home-Montana
Work At Home-Iowa
Work At Home-Oregon
Work At Home-Wisconsin
Work At Home-Washington
RI - Woonsocket
Work At Home-New York
Work At Home-District of Columbia
Work At Home-Connecticut
Work At Home-Nebraska
Work At Home-Rhode Island
Work At Home-Kentucky
Work At Home-Tennessee
Work At Home-Ohio
Work At Home-West Virginia
Work At Home-Massachusetts
Work At Home-Maryland
Work At Home-South Carolina
Work At Home-Missouri
Work At Home - Utah
Work At Home-Arizona
Work At Home-South Dakota
Work At Home-Pennsylvania
Work At Home-New Hampshire
Work At Home-Vermont
Work At Home-Minnesota
Work At Home-New Mexico
Work At Home-Michigan
Work At Home-California
Work At Home-Maine
Work At Home-North Dakota
Work At Home-Kansas
Work At Home-New Jersey
Work At Home-Indiana
Work At Home-Nevada
Work At Home-Louisiana
Work At Home-Mississippi
Work At Home-Oklahoma
Work At Home-Alabama
Work At Home-Virginia
AZ - Scottsdale
Work At Home-Illinois
Work At Home-Florida
Work At Home-Colorado
Work At Home-Wyoming
Work At Home-Delaware - Experience
- Required experience also includes 3+ years partnering with SaaS vendors; 3+ years in Agile environments with change management and vendor negotiation; 3+ years of communication and stakeholder leadership; and 2+ years each in analytical problem-solving and developing self and others.
- Education
- Bachelor’s degree or equivalent combination of education, training, and professional experience.
About the job
Leads the design, configuration, and delivery of enterprise workforce forecasting, staffing, and scheduling solutions, coordinating business, product, engineering, and vendor teams.
What you'll do
- Translate business needs into forecasting and scheduling designs, requirements, and platform configurations.
- Own functional delivery and lifecycle execution for WFM enhancements, defects, and releases.
- Define reporting and adoption needs, and provide strategic guidance to product and shared services teams.
What they ask for
- 7+ years delivering Workforce Management solutions, with deep expertise in forecasting, staffing, and scheduling.
- 7+ years working with WFM scheduling constructs and forecasting concepts.
- 6+ years configuring, customizing, and debugging WFM solutions.
- 5+ years with large enterprise WFM platforms such as Infor WFM/Workbrain, UKG, Legion, or similar tools.
Nice to have
- Experience integrating WFM platforms with HR systems such as Workday; exposure to AI in WFM, automation, or digital employee experience platforms.
- Reporting/analytics exposure, experience in large matrix organizations, or leading WFM strategy during mergers, acquisitions, or divestitures.
Pay
$106,605.00 - $284,280.00 USD base salary (base hourly rate or base annual full-time salary; pay frequency unspecified)
Tools
Infor WFM/Workbrain, UKG, Legion, Workday, Jira
AI focus
Preferred experience includes emerging technologies like AI in WFM.
Model-written summary · the original posting is authoritative