Cybernetic Labs
Software Engineer, Agent Platform
$145K–$330K
New York City · On-site · Full-time · Posted Sep 1, 2026
About the job
Build and operate AI agent systems for live customer conversations, including their evaluation, observability, and production tooling.
What you'll do
- Build agent systems that handle live conversations and take actions under latency and reliability constraints.
- Develop evaluation, observability, and tooling to measure and improve production agents.
- Work with customers and own end-to-end delivery from specification to production.
What they ask for
- History of delivering user-facing software at scale and carrying features through multiple release cycles.
- Fluency with React, TypeScript, and Python, plus experience with databases and cloud infrastructure.
- Ability to translate stakeholder goals into technical specifications and communicate architectural trade-offs and business outcomes.
Nice to have
- Hands-on experience with LLM APIs, embeddings, or RAG patterns; or a hunger to learn quickly.
Pay
$145K – $330K (base salary)
Tools
React, TypeScript, Python, LLM APIs, embeddings, RAG
AI focus
Build and improve production AI agents that run customer conversations and take actions.
Model-written summary · the original posting is authoritative