Cyera
Associate Customer Success Engineer - Commercial
$100K–$120K
US Remote · Remote · Full-time · Posted Oct 30, 2026
- Experience
- 2+ years in a customer-facing technical role; listed alternatives include Customer Success Engineering or Management, Sales or Solutions Engineering, and Technical Account Management.
- Education
- Associate's degree or equivalent experience required; Bachelor's degree in Computer Science or similar experience is a plus.
About the job
Own a portfolio of commercial accounts, combining technical platform support with account management to drive customer adoption, retention, and growth.
What you'll do
- Manage customer relationships from onboarding through renewal, including success plans, business reviews, and expansion strategy.
- Provide technical expertise, training, troubleshooting, and customized use cases for the Cyera Platform.
- Partner with Sales and Renewals, monitor customer health, and share customer feedback and best practices.
What they ask for
- 2+ years in a customer-facing technical role, with ownership of customer relationships and outcomes.
- Experience managing a portfolio or book of accounts, accountable for adoption, retention, and growth.
- Proficiency in SQL and scripting languages; familiarity with APIs and web services.
- Associate's degree or equivalent experience required.
Nice to have
- Bachelor's degree in Computer Science or similar experience.
- Cloud certifications such as AWS Solutions Architect, Azure Administrator, or Google Cloud Professional.
Pay
$100,000 -$120,000 USD total compensation
Tools
Cyera Platform, SQL, Python, APIs, web services, AWS Solutions Architect, Azure Administrator, Google Cloud Professional
Model-written summary · the original posting is authoritative